TRAVEL AND STAY SAFE WITH LUB D
Since we just reopened our properties, we want to ensure that our hotels, restaurants and activities are more impeccable and safer than they’ve ever been for you to experience and enjoy your stay!
We are launching the new initiative – Travel Safe in an alignment with the World Health Organization and the Thai Ministry of Health, focusing on social distancing protocols and sanitation practices for the safety of our team members and guests.
We couldn’t be more excited to welcome you back and we will make sure to be as safe as we can be.
Can’t wait to see you!
With love, from the Lub d Family
Employee and Guest Health
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Washing hands with sanitiser
All Lub d staff members are required to wash their hands frequently and sanitation stations are available around the hotel.
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Hygiene Reminder Signage
Social distancing requirements and hygiene practice signs such as proper ways to wear masks and gloves are displayed around the hotel and common areas.
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Employee and guest health concerns
Guests and staff are required to report any COVID-19 symptoms to management and local health officials as soon as they’re discovered.
Employee’s Responsibilities
Hand sanitation
Frequent use of hand sanitizer is required for all team members.
Temperature checks
Temperature check is done each day and those with a temperature above 37.2°C will be referred to the hospitals.COVID-19 training
All team members in each department will receive comprehensive COVID-19 training regarding how to handle specific challenges.
Personal protective equipment
Appropriate personal protective equipment (PPE) will be provided by Lub d for all staff members.
Staff travel
Staff returning from overseas must declare their movements to the HR department.
Events and activities
All events and activities will observe social distancing rules.
Laundry
Laundry and dirty linen are bagged to minimize contact to guests when being transported to the laundry facility.
Guest elevators
Disinfection is done regularly throughout the 24 hour operation.
Back of house
Regular cleaning and sanitation of frequently touched areas in the back of the house area.
Shared equipment
Shared tools and equipment used by staff are regularly cleaned and sanitized.
Room recovery protocol
The affected room will not be put back into service until it has undergone sterilization.
Food and beverage
Every kitchen and stewarding staff wear appropriate PPE. All glassware, cutlery, food preparation surfaces and menus are sanitized regularly. Breakfast is changed from self serve to individual orders.
Physical Distancing
Hand sanitation
Frequent use of hand sanitizer is required for all team members.
Temperature checks
Temperature check is done each day and those with a temperature above 37.2°C will be referred to the hospitals.COVID-19 training
All team members in each department will receive comprehensive COVID-19 training regarding how to handle specific challenges.
Personal protective equipment
Appropriate personal protective equipment (PPE) will be provided by Lub d for all staff members.
Staff travel
Staff returning from overseas must declare their movements to the HR department.
Events and activities
All events and activities will observe social distancing rules.
Laundry
Laundry and dirty linen are bagged to minimize contact to guests when being transported to the laundry facility.
