Are children allowed to stay in dorm rooms ?

What is the check in time?

What is the check out time?

My flight arrives late in the evening, is it possible to check in late?

Do you require a booking deposit?

Can I make a reservation without credit card?

What currency/credit card do you accept for payment at the hotel?

How can I amend or cancel a reservation?

What is your amendment/cancellation policy?

Are we entitled to a refund if we cancel the reservation?

What are the basic amenities included in the room rate?

What is the front desk hours?

Do you provide an extra bed?

Do you have a luggage store and how much is for the service?

Can I bring a third party person to my room?

What is the minimum check in age?

We are honeymooners. Do we get any special decoration?

Can we have a birthday surprise?

How do we upgrade the room?

How do we extend the stay?

How do we shorten the stay or cancel the booking?

Is it possible to have a specific room arrangement (e.g. adjoining room, connecting room, pool view room, corner room, high floor room, staying same room together etc.)?

Can we have a breakfast box?

Can we request for a baby cot?

Can we request for a smoking room?

If i have Booked via an Online travel Agent can I cancel or adjust my booking direct with the Hotel

What do i require to check in?

COVID-19 Update